At Bawarchi Bazaar, we want you to be completely satisfied with your purchase. If for any reason you are not happy with a product, this policy explains how returns, exchanges, and refunds are handled.

1. Eligibility for Returns

You can request a return if:

• The product is damaged, defective, or incorrect

• The product is unopened and unused (for non-defective items)

• The return request is made within 7 days of receiving the item

Note: Some products, such as personal care items, may not be eligible for return due to hygiene reasons.

2. How to Initiate a Return

To start a return:

1. Contact our support team at support@bawarchibazaar.com or via WhatsApp

2. Provide your order number and reason for return

3. Our team will guide you on the return process and shipping instructions

3. Return Shipping

• Customers are responsible for the return shipping cost, unless the item is defective or we shipped the wrong product.

• Ensure the product is well-packaged to prevent damage during transit.

• We recommend using a trackable shipping service for returns.

4. Refunds

• Once the returned item is received and inspected, we will notify you via email of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days.

• Refunds will be made to the original payment method used during purchase.

Note: Shipping costs are non-refundable, except for defective or incorrect items.

5. Exchanges

• If you received a damaged, defective, or incorrect product, we will happily replace it at no additional cost.

• Exchanges are subject to product availability.

6. Damaged or Incorrect Items

• Please inspect your order upon delivery.

• If an item is damaged or incorrect, contact us immediately with photos.

• We will arrange a replacement or refund promptly.

7. Contact Us

For any questions or assistance regarding returns, refunds, or exchanges, contact:

Bawarchi Bazaar
📧 support@bawarchibazaar.com